Multiple Follow Up Strategies To Fit Your Process And Clientbase
Multiple Follow Up Strategies To Fit Your Process And Clientbase
Define the optimal dunning strategies for every group of clients with different payment behaviour.
Differentiate between groups with higher or lower risk, direct debit or manual payments, business or consumers, key customers or regular customers or any other relevant distinction. You can use different media, different messages, different kind of tone, different intervals or different people to execute the follow up calls. Define dunning strategies to fit your process and adjust them on the fly when needed.